Last Updated on 2024-10-11
At Full Scale, our mission is to empower companies through innovative tech solutions.
When NavMD approached us, they presented a challenge that resonated deeply with our values.
NavMD, dedicated to transforming the employee benefits landscape for 172 million Americans, was at a crossroads. The dual burden of escalating healthcare costs and diminishing employee take-home pay due to rising benefit contributions had become unsustainable.
NavMD’s goal was clear: leverage data to revolutionize employee benefits, one plan at a time. This was a mission we were eager to support.
Navigating the Development Dilemma
NavMD’s predicament was familiar yet unique. Their development team was dissolving, and they faced a critical decision: hire new talent or seek an alternative solution. Past experiences with offshore resources had yielded mixed results, making the choice even more daunting.
Our introduction came through a trusted referral at a moment when NavMD was contemplating the future of its development strategy. This serendipitous connection was the beginning of a transformative partnership.
Tailored Solutions for Unprecedented Results
Understanding the intricacies of NavMD’s challenges, we assembled a dedicated team from our pool of English-speaking developers in the Philippines. This strategic decision addressed the communication barriers that had hindered NavMD’s previous offshore endeavors.
Our approach was simple: ensure seamless integration with NavMD’s operations, fostering an environment where communication was the bedrock of success.
This methodology not only accelerated development processes but also instilled a level of trust and efficiency that NavMD had not experienced before.
A Partnership Defined by Success
Reflecting on our collaboration with NavMD, the results speak for themselves.
We’ve witnessed zero issues in web development, a feat that underscores the synergy between our teams and the effectiveness of our solution-oriented mindset.
This journey has been more than just a client engagement; it’s been a testament to Full Scale’s commitment to delivering excellence and fostering innovation.
A Vision Shared
“We have had zero issues with our web development team. It’s been a great experience. We prioritize work, we assign it to them. They’re very self-sufficient, which is really important because we don’t wanna have a really defined process with our web development team. So there’s gotta be a little bit of trust that we have with those guys.”
—Glenn Fisher, Chief Executive Officer
This case study illustrates a business engagement and a shared journey toward achieving a meaningful impact. At Full Scale, we’re not just developing software but building bridges to a better future, one project at a time.
Matt Watson is a serial tech entrepreneur who has started four companies and had a nine-figure exit. He was the founder and CTO of VinSolutions, the #1 CRM software used in today’s automotive industry. He has over twenty years of experience working as a tech CTO and building cutting-edge SaaS solutions.
As the CEO of Full Scale, he has helped over 100 tech companies build their software services and development teams. Full Scale specializes in helping tech companies grow by augmenting their in-house teams with software development talent from the Philippines.
Matt hosts Startup Hustle, a top podcast about entrepreneurship with over 6 million downloads. He has a wealth of knowledge about startups and business from his personal experience and from interviewing hundreds of other entrepreneurs.
